The Disadvantages of Email Communication
What are the advantages and disadvantages of email communication
Email is a dominant communication medium used in the organizations today. It has come to replace much of the face to face and telephone communication that was traditionally used in the workplace. As a result, certain advantages and disadvantages of email communication have had pervasive effects on organizational communication and business as a whole. The purpose of this study was to identify many of the effects email has had on organizations, namely those that were caused by Email Overload: Information overload, as well as other negative characteristics of email. These effects were compared to job satisfaction data that was gathered to identify whether a linkage between Email Overload and general job satisfaction exist. The study measured perceptions of Email Overload, as well as negative effects of email overload as they were related to the receipt of email messages better suited for other communication mediums, the use of technological tools, the amount of time spent on email, and the email traffic one experiences. A sample of university faculty were used as their email use appeared to be a fairly close representation of that for typical organizational members.